Safety Guide

Safety Guide
‘Think small, think smart and think safe’. They will help to you avoid untoward accidents including injuries, losses due to carelessness and being victims of crime. Any of these incidents that are serious will ruin your holiday.

Be aware of your surroundings and possible risks at all times. Do not let your guard down until you reach home.

Before you go
Tips on preparations :
  • Do your homework on destination country especially with regards to
    • General level of security/safety standards - crime rate, preventive measures and law enforcements
    • Any political unrest including potential and suspected
    • News of terrorism and other potential threats
    • Severe weather conditions - seasonally expected and potential

    Reliable sources of information include reputable travel guide books, official websites, international news channels, travel agents and persons who have been to destination country.

  • Take precautions
    • General
      • Split cash, travellers’ cheques, credit cards and other equivalents for an estimated day’s use for the wallet and the rest in a separate concealed location
      • Decide best location and method for concealed portion. A good place would be a flat pouch worn beneath the clothes either around your neck or waist
      • Choose luggage tags with a flap so that your whereabouts is not easily known.
      • Label also in the interior of your bags just in case the exterior tag is lost
      • Do not write your distinguished business (/other) title next to your home address
      • All bags to be securely locked, carry extras
      • Carry keys in safe and concealed place with you
      • Avoid open display of wealth, even in your selection of luggage bags
      • Carry security gadgets (not considered illegal) - whistle, alarm, torchlight etc.
      • Keep a photocopy of itinerary with a person at home so that they know where to find or contact you in an emergency
    • In high risk areas
      • Criminally notorious areas, avoid travelling alone and isolated places
      • Severe weather, ensure you have clothes and shoes specially to protect under such conditions
      • Severe weather and areas of unrest, carry some basic water and food provisions in case you are caught in a lock-down and cannot leave the place
  • List important address, contact numbers and internet access
    • Home country embassy or consulate, if any
    • Credit card service centres
    • Banks (if relevant)
    • Travel agent representative
    • Airline if travelling independently
    • Insurance agent/representative service centre(s)
    • Police station(s) if travelling independently in high risk areas, alone or backpacking
    • Hospitals and ambulances if alone, backpacking or(/and) engaged in high risk activities
    • Places where internet access is available
  • Keep records dry (wrap in plastic) and with you all the time
  • Activate global roaming function in your mobile phone
  • Maintain(/create) e-mail account where you can easily access and be contacted in case of emergency
On the go
Important things to do and remember
  • Ensure bags are securely locked when not in use, including external compartments if possible
  • Keep passport, air ticket, valuables and other important documents in safe deposit box whenever available. Otherwise keep in your personal pouch and wear it beneath your clothes.
  • Never carry anything in and out of the country for anyone especially strangers
  • Avoid dark, isolated areas, arriving or staying out at late hours especially when travelling independently in small numbers or alone
  • Before going to remote areas or engaged in high risk activities alone, register yourself and inform your whereabouts to home country embassy/consulate (if any) and local police
  • Avoid open display of wealth, eg. be careful not to show impressive contents of wallet easily
  • Check your important items - wallet, passport, keys, mobile phone and others regularly to ensure they are still with you. Should they be missing, immediate action can be taken.
  • Try to keep hands free to secure your bags and be alert on your surroundings especially in crowded places
  • Do not leave bags unattended. Keep in lockers and secure places if you are not lugging them to your next destination.
  • Do not leave food and drinks unattended in pubs and other places, beware somebody may spike them.
  • Be wary of strangers, exceptionally ‘friendly’ people and follow them to places - their intentions may be sinister
  • Do not give your name, address, hotel name and room number to strangers
  • Avoid riding on illegal taxis or other unregistered vehicles especially when alone
  • Avoid changing money with illegal moneychangers especially in alleys and isolated places
  • In impending severe weather conditions, riot or any disaster, call your travel agent or airline immediately to arrange for departure at the soonest time possible. You may be prevented from leaving if all seats are taken-up or authorities lockdown the place in dangerous situations.
  • Respect the local laws, customs and traditions (see Cultural and Religious Sensitivities)
  • Keep-in-touch with home/someone regularly so that you can be contacted and help extended to you at times of emergency
When help is needed
  • Dealing with losses
    • Report losses immediately to police and contact travel, airline and insurance agencies
    • If you lose your passport, apply for temporary identification papers from home-country embassy/consulate, if any. Your photocopy will come in handy. If no such office, get local authorities’ advice and necessary procedures.
    • Apply for replacement visa or temporary travel permits through local authorities. Again the photocopies should be useful.
    • Contact respective agencies/service centre for replacements of air ticket and credit cards
    • Depending on your credit card and insurance arrangements, you may obtain cash advances
  • In a situation of severe weather, stop outdoor activities. Stay in a safe place – hotel, special shelter or community centre
  • Follow evacuation procedures in severe weather (from hotel, motel, chalet or boat at sea), rioting and unrest, terrorist attacks or any other disaster. Inform insurance agent.
  • If injured, call ambulance and police and inform home-country embassy/consulate (if any). Inform insurance agent. Your list of contact numbers and addresses will come handy.

The information and advise are intended to be a general guide for travellers only. While every care has been taken to prepare the information and make recommendations or suggestions, neither the publisher of nor its management or staff are responsible for any injury, loss or damage arising in respect of any statement contained therein.
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